Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the services provided by Moonbound Consulting, LLC, an Illinois limited liability company doing business as RunSimpler (“RunSimpler,” “we,” “us,” or “our”). By accessing our website at runsimpler.com (the “Site”) or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our Site or services.

1. Services

RunSimpler provides custom AI system design, deployment, and ongoing optimization services for professionals and businesses (“Services”). Our Services include:

• Workflow diagnostic sessions to identify automation opportunities.
• Design and deployment of custom AI operating systems tailored to your workflow.
• Ongoing monthly maintenance, optimization, and support.

The specific scope, deliverables, and timeline for each engagement will be outlined in a separate service agreement or statement of work (“SOW”).

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or your organization. By using our Services, you represent and warrant that you meet these requirements.

3. Client Responsibilities

To enable us to deliver the Services effectively, you agree to:

• Provide accurate and complete information about your workflows, tools, and requirements.
• Grant reasonable access to systems and platforms necessary for integration.
• Respond to requests for information or feedback in a timely manner.
• Ensure that you have the right to share any data or content you provide to us.
• Use the AI systems we build in compliance with all applicable laws and regulations.

4. Payment Terms

• Fees for Services will be set forth in your SOW or service agreement.
• Initial build fees are due according to the payment schedule outlined in your agreement.
• Monthly maintenance fees are billed in advance on the first of each month.
• All fees are in U.S. dollars unless otherwise stated.
• Late payments may be subject to a fee of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5. Intellectual Property

Your Content

You retain ownership of all data, content, and materials you provide to us (“Client Content”). You grant us a limited, non-exclusive license to use Client Content solely for the purpose of delivering the Services.

Our Work Product

Upon full payment, you will own the custom AI system configurations, workflows, and automations we build specifically for you (“Deliverables”).

Our Tools and Methods

We retain ownership of our proprietary tools, methodologies, frameworks, and general knowledge developed before or during the engagement. These are not included in the Deliverables.

6. Confidentiality

Each party agrees to keep confidential any proprietary or non-public information received from the other party during the engagement. This obligation survives termination of the engagement for a period of two (2) years. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

7. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee specific results, time savings, or revenue increases. Any estimates or projections provided on our Site or in discussions are illustrative only and based on general industry data. Actual results will vary depending on your specific circumstances.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOONBOUND CONSULTING, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR THIS AGREEMENT.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Moonbound Consulting, LLC and its members, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

10. Termination

• Either party may terminate the ongoing maintenance arrangement with thirty (30) days' written notice.
• We may suspend or terminate access to Services immediately if you breach these Terms or fail to make payment.
• Upon termination, you will retain access to all completed Deliverables for which payment has been made.
• Sections regarding intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good faith negotiation. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration in the State of Illinois in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorneys' fees unless the arbitrator determines otherwise.

12. Modifications

We reserve the right to modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. Your continued use of the Site or Services after any changes constitutes acceptance of the updated Terms.

13. Miscellaneous

• Entire Agreement: These Terms, together with any applicable SOW, constitute the entire agreement between you and RunSimpler.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: Failure to enforce any provision shall not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14. Contact Us

If you have questions about these Terms, please contact us: