Privacy Policy

Moonbound Consulting, LLC, an Illinois limited liability company doing business as RunSimpler (“RunSimpler,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at runsimpler.com (the “Site”) or engage our services.

1. Information We Collect

Information You Provide

• Contact information: name, email address, phone number, and company name when you book a diagnostic, fill out a form, or contact us.
• Workflow and business information: details about your tools, processes, and workflows shared during diagnostic sessions and service delivery.
• Payment information: billing details processed through our third-party payment processor. We do not store credit card numbers on our servers.
• Communications: messages you send us via email, forms, or other channels.

Information Collected Automatically

• Usage data: pages visited, time spent, referring URLs, and interactions with the Site.
• Device information: browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: we use cookies and analytics tools to understand how visitors use our Site. See Section 5 below.

2. How We Use Your Information

• To provide, maintain, and improve our services, including building and optimizing your custom AI system.
• To communicate with you about your account, services, updates, and support.
• To process payments and send invoices.
• To analyze Site usage and improve user experience.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: trusted third parties who assist us in operating our business, such as payment processors, cloud hosting providers, and analytics services.
• Legal requirements: when required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: when you have given us explicit permission to share specific information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our Site. You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site.

We may use third-party analytics services (such as Google Analytics) that use cookies to help us understand how visitors interact with the Site.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal information.
• Opt out of certain data processing activities.
• Withdraw consent where processing is based on consent.
• Request a portable copy of your data.

To exercise any of these rights, please contact us at tony@runsimpler.com.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: